REFUND POLICY

30 days to see
if it fits.

Not for you? Email support@mg.getlocktfin.com within 30 days of purchase to request a full refund.

Simple, and independent of feedback

Use the email address you purchased with and include your receipt or order reference. Do not send card details or a license key. You do not need to leave a review, provide a testimonial or explain your decision to qualify.

Applies to the launch deal too

The guarantee includes discounted founder-launch purchases. Refunds do not restart the launch price or recreate discounted places.

What happens next

We return the purchase payment, including tax collected on that payment, to the original payment method. The time it takes to appear depends on your payment provider. Your refunded license is revoked. Any separate currency-conversion fees charged by your provider are outside our control.

This policy does not limit your mandatory consumer rights. Read the purchase terms or return to pricing.

Purchases sold through Link

For Stripe Managed Payments purchases, you can also request transaction support through Link using the details on your receipt. Our 30-day guarantee still applies. Link may issue refunds under its own transaction terms or applicable consumer protections; the 30-day guarantee does not limit those rights. Nigel remains available for product and license support.